Gentle Dental Concord

Had a great experience here! Hygienist was friendly and kind. Explained everything happening and next steps. The receptionist was friendly when I checked in and the staff working behind the counter helped me check out quickly. Appointment was on time and I felt like they were thorough. Great experience here, would recommend!

My hygienist is great, she remembers my preferences, talks to me like a real person. When dealing with the front desk, they aren’t exactly friendly or clear. Making appointments is challenging at times as they like to reschedule you without conferring with you first.

The team was very nice and professional. I had 3 extractions and I was blown away at how fast they did it and i did feel it at all,minus the numbing,but that wasn't bad either,it was very tolerable. Would definitely see them again! Highly recommended!

It was a welcoming atmosphere created by the people in there, from the receptionists to the doctors. Got my teeth cleaned for the first time, and they explained the procedure to me in details. They are good at their work. I will recommend them to anyone one!

In case anyone was wondering, if you schedule an oral surgery consult the surgery will happen same day and staff will not communicate that. The office manager, Michaela, also will not take accountability for the lack of communication and instead will try to shift the blame to you for signing consent forms. The thing is, ive had multiple oral surgeries where I have set up financing and signed paperwork the appointment before. Not once was it communicated that I would leave my consult with a mouth full of gauze until they were wheeling in instruments and leaning me back. Due to severe anxiety from a multitude of surgeries and orthodontic procedures, I was unable to revoke consent. My anxiety regarding dentists is my own problem, and I made that clear on my call with Michaela. I do not fault anyone for my inability to say no. I just wanted to know where the breakdown in communication was so I could be better prepared in future visits and know what questions to ask. But instead I was interrupted, talked down to, and made to feel like I was the problem. Don't waste your time if you have an issue by going to the office manager. Email corporate. Or better yet, find somewhere else to get work done. Edited to add: Dental staff were wonderful. Kind, compassionate, and understanding when it came to dealing with my anxiety and if it werent for the communication issues and the way the office manager conducts herself (because looking at other reviews this isn't an isolated incident), I would return to finish out my treatment plan Edited again to add that Im not interested in calling again just to be talked down to by your office manager. Thanks for your generic reply that you give all your low rated reviews.

Dr Miskimen, Mary and Misty, were the best today! They were so kind and did everything to make me as comfortable as they could. They also helped me with financing for my implant procedure to make the whole process a short as possible to the final stage! Yah!!! Would recommend this team to anyone needing surgical work! Thank you team

Went in for a new patient exam with Dr.Cash, (after multiple recommendations, I was hesitant due to the fact it's an hour and a half away!). Glad I did, she was awesome, nice, and knew how to make you feel comfortable in the dental chair. I’ve been having pain on the top right side for a couple years now . And no one has been able to figure out why so while i was there i was able to get in with the Oral Surgeon ( Dr.Miskimen) , his assistant Mary was very compassionate, knowledgeable, and fun . After taking xrays , Dr.Miskimen was able to see that i had a fractured tooth! He was awesome , very thorough and talks to you and goes through x-rays with you to explain it all and show you so you understand. The environment of the whole office was amazing, everyone there just loved to be there. Which is awesome to see. During my procedure, Mary, Misty, and Dr.Miskimen keep the atmosphere fun and easy even though you are getting a tooth pulled. They talk and crack jokes but yet at the same time, constantly letting me know what i might feel and what they were doing. All while making you a priority. It definitely took my mind off of getting an extraction. 10/10 recommend Dr.Cash, Dr.Miskimen and their whole team!

Very disappointed with this place. I went for a new patient after Covid. I was told I needed a crown over my root canal, okay. But I needed another crown after I chipped a tooth. Now I’m paying the price. My teeth started moving a few months after getting the crowns. So I went to one dentist who told me the crowns don’t fit. I wanted a second opinion and another one who confirmed. He said 1 crown in particular was absolutely horrible. He explained there’s no space between my teeth and the crowns so it’s pressing on my teeth surrounding it. Also because of the size and it being so flat one is crushing the tooth underneath My dentist gave my copies of my x rays to try to get my money back. Since i never had a crown before I didn’t know how they should feel so I got used to my mouth a bite just feeling wierd. Now I have to pay for 2 crown to be redone. Ontop of that I have to pay to fix the tooth surrounding the big crown, along with having to go through Invisalign. I’m not one to leave bad reviews but after paying so much money this is unacceptable. I appreciate the feedback from them and I’ll be contacting the office. The dentist who did this work no longer works here so that makes me feel better.

So far, I’m a new patient as of 12/12/25. I’ve seen some negative reviews from yelp. I’ve seen more positive reviews here from Google. Just some simple cavities to be filled hopefully for me. Hopefully everything goes as we scheduled. Seems like a lot of people get very sensitive and emotional when having extractions. Which I sympathize. I have a chronic pain condition. It’s misery. You’re not yourself when you’re in severe pain. So when in pain I can see people not wanting to have any form of interaction and just wanting to get their teeth pulled or whatever. I’m hoping my SEVEN freaking “small” cavities end up going as planned. I’m hoping my teeth sensitivity will be better. As long as everything goes well, I plan on eventually progressing to Invisalign. So far everything seems good on my end. Dentist suggested a bridge for my missing teeth in the back, but my teeth have been missing for almost 2 decades because they were baby teeth. (There was nothing underneath them to replace the baby teeth) So my teeth have probably moved to the positions they prefer by now, I suppose. Anyway, I will update as my treatment progresses. So far yes this is your run of the mail dentist office. The only reason I didn’t go to “Urgent Dental Care“, my other normal office, is simply because my insurance doesn’t cover them. But it covers this place. Works for me. 🤷‍♂️ If you’re here for some painful procedure, I don’t expect it to be a fun time. If you’re here for a routine dentistry, I think they can get you in quickly and take care of you nicely. I don’t ask for much. I just don’t want a bunch of confusion around payments, and I don’t want unnecessary treatments. Fingers crossed. So far so good